jilifun is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have as a player on our platform.
jilifun ("we," "us," "our," or "the Platform") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how jilifun collects, uses, stores, discloses, and safeguards your personal data when you access or use the jilifun website and all associated services (collectively, "the Service").
This Privacy Policy is governed by Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the jilifun Service, you consent to the collection and use of your personal information as described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Service. We encourage you to read this document carefully and contact us if you have any questions or concerns about how your data is handled.
jilifun collects personal information that is necessary to provide you with a safe, secure, and personalized gaming experience. The categories of information we collect include:
jilifun processes your personal data only for legitimate purposes directly related to the provision of our Service. The table below summarizes the primary purposes for which we use your data and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data, contact info | Contractual necessity |
| Identity verification (KYC) | ID documents, selfie, address proof | Legal obligation |
| Processing deposits & withdrawals | Financial info, transaction data | Contractual necessity |
| Fraud prevention & security | IP address, device info, usage data | Legitimate interest |
| Responsible gaming compliance | Gaming history, session data | Legal obligation |
| Customer support | Communications, account data | Contractual necessity |
| Regulatory reporting | Transaction records, identity data | Legal obligation |
| Platform improvement | Usage data, device info | Legitimate interest |
| Promotional communications | Contact info, preferences | Consent |
jilifun will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
jilifun does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary to provide the Service or comply with legal obligations:
We engage trusted third-party service providers to assist in operating the jilifun platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
To facilitate gameplay, certain technical data (such as your player ID and session token) may be shared with our licensed game providers, including JILI, PG Soft, Pragmatic Play, and Evolution Gaming. These providers do not receive your full personal profile and are prohibited from using your data for any purpose other than delivering the game service.
jilifun may disclose your personal information to government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes compliance with anti-money laundering (AML) reporting obligations and cooperation with investigations by the Philippine National Police (PNP), National Bureau of Investigation (NBI), or other competent authorities.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilifun's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.
jilifun retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal & regulatory obligation |
| Identity verification documents | Duration of account + 5 years | AML compliance |
| Financial transaction records | 10 years from transaction date | Philippine tax & AML law |
| Gaming activity logs | 5 years from last activity | Responsible gaming & disputes |
| Customer support communications | 3 years from last interaction | Service quality & dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
| Device & usage logs | 12 months | Security & fraud prevention |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you. Where deletion is not immediately possible due to technical constraints, we will ensure the data is isolated and protected from further processing until deletion is feasible.
jilifun implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security practices include:
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
jilifun uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core platform functions such as login sessions and security | Session |
| Functional | Remember your preferences, language settings, and game history | Up to 1 year |
| Analytics | Understand how players use the platform to improve performance | Up to 2 years |
| Security | Detect and prevent fraudulent activity and unauthorized access | Up to 1 year |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling certain cookies may affect the functionality of the jilifun platform and your ability to access some features of the Service.
Under the Philippine Data Privacy Act of 2012, you have specific rights over your personal data. jilifun is committed to honoring these rights promptly and transparently. See Section 8 below for a full description of your rights and how to exercise them.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by jilifun:
Request a copy of the personal data jilifun holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for processing activities based on consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 11. We will respond to your request within fifteen (15) business days. In some cases, we may need to verify your identity before processing your request.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jilifun Service is strictly intended for adults aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian and believe that your child has provided personal information to jilifun, please contact us immediately at the details provided in Section 11 so we can take appropriate action.
jilifun reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on the jilifun website with a revised effective date. For significant changes, we may also send a notification to the email address associated with your account.
Your continued use of the jilifun Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.
Our commitment to your data security and privacy
All sensitive data stored on jilifun servers is protected with military-grade AES-256 encryption, keeping your personal and financial information safe at all times.
jilifun never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our Service.
Our rigorous Know Your Customer process protects all players by verifying identities and preventing fraud, money laundering, and underage access to the platform.
In the unlikely event of a data breach, jilifun will notify affected players and the National Privacy Commission within 72 hours, as required by Philippine law.
You decide what marketing communications you receive. Opt in or out of promotional emails and notifications at any time through your account settings.
jilifun's data practices are fully aligned with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the regulations of the National Privacy Commission.
Your privacy is our priority. Join thousands of Filipino players who trust jilifun for a safe, fair, and secure gaming experience.